FREQUENTLY ASKED QUESTIONS

Find your perfect fit - Here are a couple of ways you can measure your finger. Make sure you measure your finger at the end of the day when it's at its largest. ⭐️ OPTION 1: Use a String or Paper Strip Wrap a piece of string or a thin strip of paper around the base of your finger. Make sure it's tight! Mark where it overlays and lay it flat. Measure the length in millimeters - this is your finger circumference! Match it to our ring size chart to find your perfect fit. This trick also works to measure your wrists. ⭐️ OPTION 2: Measure a Ring You Already Own Grab a ring that fits you well on your desired finger Place it on a flat surface and measure the inside diameter in millimeters Use our size guide to find your match For the most accurate fit, you can find an inexpensive ring sizer online. If you're in between sizes, we suggest you size up for comfort. Still unsure? Reach out - we'd love to help!

Yes! Shower with your pieces. Swim in the ocean if you feel like it. Try to avoid harsh chemicals or spraying your perfume directly on your pieces. If your jewelry is looking a little dull, use the polishing cloth that was included in your order. Your jewelry is meant to be lived in, wear it every day.

If orders are in stock, it will take up to 2-3 business days to ship out. If item is being made-to-order, this could take up to 2-3 weeks to produce. All orders are shipped from CDMX. Domestic orders take up to 4 business days. International orders take up to 14 business days.

In the event you receive a piece that isn't the right size, we require that you email conlaonda@gmail.com within 48 hours of receiving the item and include your name and proof of purchase. If the piece is available in stock, you can exchange it covering the shipping costs.